Frequently Asked Questions

Simply browse our collections and add your chosen items to your basket before proceeding to checkout. Once your order has been placed, you will receive an email confirmation.

If you need to make any changes to your order, please contact us as soon as possible and we will do our best to help before your order is dispatched.

Of course. We are always happy to help with product information, dimensions, styling advice or suitability before you place an order.

Credit or Credit Card
Apple Pay & Google Pay

We currently deliver to any address in the UK, including Northern Ireland.
We regret that we are not able to process any orders for delivery outside the UK.

We offer a Royal Mail/Parcel Force tracked service for the majority of our products – You will receive your tracking number from us once your order has been despatched – Larger items may be shipped using a contracted delivery company or ourselves.

We use 2nd Class/48hr Postage – Should you require a faster service please email us for help

Delivery charges are calculated at checkout based on the size, weight and destination of your order.

Please contact us before ordering if you would like to discuss collection options.

Many of our pots and garden accessories are suitable for outdoor use. Individual product descriptions will provide further guidance where applicable.

Yes. Many of our pieces are handmade, vintage or antique, meaning natural variations, character marks and signs of age are part of their charm and uniqueness.

We do our best to represent colours accurately, however variations in screen settings and photography can affect how colours appear.

Yes. We are often able to source special pieces including urns, planters, garden ornaments, furniture and decorative accessories. Please get in touch with details of what you are looking for.

Please contact us within 48 hours of delivery with photographs of the item and packaging so we can resolve the issue as quickly as possible.

If you would like to return an item, please contact us and we will advise on the next steps in accordance with our returns policy.

You can contact us via our website contact form or email us directly at hello@littlegardenshop.com.

As part of Claudia de Yong Designs, we are passionate about helping customers create beautiful gardens and outdoor spaces. We are always happy to offer guidance where we can.

We reuse and recycle packaging materials wherever possible as part of our commitment to reducing waste. Your parcel may not always arrive in brand- new packaging, but it will be packed with care.